Awards & Honors

KMWorld Promise Award

KMWorld named Information Builders as a finalist for the 2013 Promise Award based on the fulfillment of the “promise” that WebFOCUS technology provides to customers

Next Generation Healthcare US Summit

Next Generation Healthcare named Information Builders a Leader in Innovation at the 2013 Next Generation Healthcare US Summit

Nikkei Computer Magazine Customer Satisfaction Survey

Nikkei Computer Magazine honored K.K. Ashisuto, an Information Builders’ Japanese reseller, with first place in the 18th Customer Satisfaction Survey

Computerworld Premier 100

Computerworld named OFS Brands and Securities America, Inc. as finalists for the 2014 Premier 100 Awards

Midmarket CIO Forum

ITBusinessEdge recognized Information Builders for Best Midmarket Strategy Award at the 2013 Midmarket CIO Forum

Dresner Advisory Services Wisdom of Crowds BI Market Study

Information Builders has been ranked as a leader for the fourth consecutive year by the Dresner Advisory Services Wisdom of Crowds BI Market Study.

Next Generation Healthcare US Summit

Information Builders was presented with the “Leader in Innovation” award at the Next Generation Healthcare US Summit for its Omni-Patient product

Gartner Magic Quadrant

Information Builders has been positioned in the Leaders Quadrant of “Magic Quadrant for Business Intelligence and Analytics Platforms” based on the evaluation of WebFOCUS BI solutions suite.

Dresner Advisory Services Wisdom of Crowds

Information Builders has been ranked second out of all vendors surveyed in the second annual Dresner Advisory Services Wisdom of Crowds Cloud BI Market Study

Gartner Magic Quadrant for Data Integration Tools

Information Builders’ iWay Integration Suite has been named a Visionary in Gartners “Magic Quadrant for Data Integration Tools”

Midsize Enterprise Summit West 2013 XCellence Award

Information Builders’ WebFOCUS business intelligence (BI) platform was named the Best Midmarket Solution during the Midsize Enterprise Summit (MES).  WebFOCUS BI platform was honored as the leading business intelligence solution for midmarket enterprises for its customizable, interactive reports and dashboards, enabling both technical and non-technical users to use BI for enhanced decision-making.

Midsize Enterprise Summit East 2013 XCellence Awards

Information Builders named a winner in two categories in the Midsize Enterprise Summit East 2013 XCellence Awards. The company was honored as Best Midmarket Software Solution for its WebFOCUS BI platform and recognized as Best Boardroom Case Study, following a presentation on its work with Food for the Poor.

CDN Channel Elite Awards

International Financial Data Services (IFDS), was named as a finalist for the CDN Channel Elite Awards in two categories—Best Cloud Computing Solution and Best Mobile Solution— for IFDS Insight, a comprehensive customer-facing BI app developed with Information Builders

Top 50 Midmarket IT Vendor Executive

Information Builders, CEO, Gerald Cohen, named to The Channel Company’s inaugural Top 50 Midmarket IT Vendor Executive list, featuring the industry’s most influential IT vendor leaders who serve the midmarket and midsize customers

2013 InformationWeek 500

Securities America is one of the nation’s largest independent broker-dealers supporting over 1,700 financial professionals, serving more than 300,000 investors. The company earned the prestigious honor from InformationWeek as one of the top technology innovators in the U.S. for Dashboard 2.0, the integrated advisor workstation platform it developed in partnership with Information Builders.

2013 Ventana Research Leadership Award

OFS Brands, a leading supplier of contract furniture was recognized as the Overall IT Leader in the 2013 Ventana Research Leadership Awards for using Information Builders’ technology to enhance its reporting process and give its employees access to data analysis capabilities via mobile devices.

2013 Ventana Research Technology Innovation Awards

 iWay 7 Information Asset Management Platform a winner in the 2013 Ventana Research Technology Innovation Awards.

The Stevie Awards - Customer Service Department of the Year

Information Builders received top honors at the American Business Awards in recognition of their exceptional customer service.  In addition to winning the gold Stevie® in this category, two of Information Builders’ support team members were also honored for their outstanding work.  Vashti Ragoonath, Director of Strategic Support Services, was presented with a silver award as Support Staffer of the Year, and Daniel Ortolani, Vice President of Worldwide Customer Service, was awarded a bronze in the Customer Service Executive of the Year category.

CDN's Channel Elite Awards

Information Builders and IFDS were honored with a Channel Elite award for "Solution of the Year" finalist for their customer-facing analytic environment that is helping to transform the Canadian mutual fund industry.

Computerworld 2012 Premier 100 IT Leader

Linda B. Zafonte, chief information officer at the New York State Insurance Fund – an Information Builders customer – has been named a Computerworld 2012 Premier 100 IT Leader. The 2012 Premier 100 IT Leaders Awards recognizes 100 business and technology leaders for their exceptional technology leadership, innovative ideas, and effectively managed IT strategies.


The Stevie Awards

Information Builders was honored for its continued commitment to customer service, receiving three bronze awards for its customer service team.  Post Sales Account Director Tony Li; Account Support Manager Terri Whitmore; and the Operations and Support Technologies Group (STG), led by Technical Director Andrew Harsanyi, were recognized in the categories of Sales Director of the Year, Customer Service Contact Professional of the Year, and Back-Office Service Team of the Year, respectively.

Computerworld Honors Program

The following Information Builders customer has won the 2012 Computerworld Honors Award for using information technology to benefit society:

  • Oklahoma Department of Human Services
    Oklahoma Department of Human Services (OKDHS) has been named a 2012 Computerworld Honors Laureate for its use of BI technology to help caseworkers provide better family services. OKDHS was honored in the "Human Services" category, which recognizes organizations for the innovative use of information technology to develop or deliver public programs that provide food and nutrition, child support,housing, transportation, mental health, or other social services to populations in need.
Ventana Research Leadership Award

Information Builders and the Chicago Metropolitan Agency for Planning (CMAP) received the 2011 Ventana Research Leadership Award. CMAP, a regional planning organization for seven counties and 284 communities in northeastern Illinois, used the WebFOCUS BI platform to develop MetroPulse, an online portal. MetroPulse enables government agencies and other entities to research and share information about the myriad factors impacting residents’ quality of life, including crime, economic development, transportation, housing, and safety.

The Stevie Awards

Information Builders Premium Support team received the “Customer Service Team of the Year” Stevie Award in the 2011 American Business Awards (ABA). Information Builders was also named a finalist in two additional categories, “Customer Service Executive of the Year” and “Customer Service Department of the Year.” This is the fourth consecutive year that the company's customer service has been recognized by ABA.

CIO Ones to Watch

For Coty's Inc.’s innovative use of Information Builders' technology, Coty's vice president of the Global Applications Center of Expertise, Gary Gallant, was presented with the “2011 CIO Ones to Watch” award from IDG’s CIO magazine and the CIO Executive Council. This prestigious award was given to 25 rising stars in the information technology (IT) industry who bring leadership, innovation, and value to their organization and are primed to become future CIOs.

Computerworld Honors Program

The following are Information Builders customers that have won the 2011 Computerworld Honors Award for using information technology to benefit society:

  • Charlotte-Mecklenburg Police Department, which was also selected as a finalist, deployed Information Builders’ Law Enforcement Analytics (LEA) dashboard and predictive policing solution to proactively fight crime with intelligent, timely, and complete information. Instead of manually sifting through 13 disparate data sources to analyze crime statistics, identify trends, and model resource allocations, this LEA solution automates tedious analytical processes and provides up-to-the-minute reports to police officers in their patrol cars.   
  • FDIC – From January 2008 through December 2010, the FDIC was appointed as receiver of 322 failed financial institutions, with assets at inception totaling more than $625 billion. This resolution activity dramatically increased workloads and created a crushing demand for information about the organization, its operations, and receivership management. FDIC’s Financial and Management Reporting (FMR) group used WebFOCUS to build dashboards that enable FDIC employees to complete their jobs faster, accelerating the resolution process and reducing losses to the Deposit Insurance Fund. Prior to developing the portal, FMR was e-mailing on average more than 400 operational reports each day. The reports are now automated and are published on the portal daily for executives and management.
  • Houston Community College developed an academic dashboard for board members, senior staff members, and administrators to help the college document and evaluate decisions, measure student enrollment, track student outcomes, and provide access to key financial indicators. By enabling staff to analyze data from a single source of truth in a compelling, visual way, they can make critical enrollment and financial decisions with greater insight and keep the community apprised of important developments.
  • Schawk helps some of the world’s largest companies manage, monitor, measure, and protect branded assets, and comply with the requirements of highly regulated industries. This company used iWay Service Manager to create an XML-driven framework for receiving, normalizing, and integrating consumer readable packaging text and metadata into design and manufacturing processes. This includes updates to label and packaging information, such as ingredients and nutrition facts, which are now automatically converted into industry-standard XML formats and dynamically placed into electronic artwork.
  • Scotiabank – At a time when the financial services industry is under intense scrutiny for how it compensates sales professionals, Scotiabank is leading the industry with its focus on accountability, auditability, and fairness in its commissions, bonuses, and reporting  practices. To streamline integration among delivery channels and across product and service lines, Scotiabank standardized on iWay Software to develop data interfaces to its Sales Builder system, which automated the sales reporting process and freed up more than 72,000 hours per year, allowing staff members to spend more time advising customers. Scotiabank’s investment in these IT capabilities has an expected return of several million dollars per year on a go-forward basis.
  • Transamerica Insurance and Investment Group (TIIG) used Information Builders’ WebFOCUS BI platform to build the Sales Tracking and Reporting System (STARS), a self-service reporting environment that provides up-to-date sales and commission information to more than 800 independent life insurance distributors and company sales-line employees. By leveraging STARS to make its sales force more efficient and effective, the company is ensuring that policyholders receive superior service and support from their insurance professionals.
  • Yeshiva University – iWay’s rapid integration solutions have enabled Yeshiva to maximize its research assets, simplify grant administration, control spending, automate accounts payable and procurement processes, and create highly sophisticated workflows that reduce manual effort for the administrative staff. Lowering its overhead costs helps the university to minimize fee increases, making the college more affordable for existing and prospective students.
2010 Computerworld Honors Award

The following are Information Builders customers that have won the 2010 Computerworld Honors Award for using information technology to benefit society.

  • Dealer Services Corporation (DSC) used a predictive BI system to predict each automotive dealer's future financing needs and providing real-time updates on excess inventory. DSC was able to provide valuable insight into future trends and patterns.
  • Food For The Poor (FFTP) leveraged BI technology powered to ensure more than 96 percent of all donations were going directly to programs that helped the poor. FFTP employees could quickly run reports that analyzed business data such as fundraising appeal information, history, goals, achievements, and targets.
  • Dialysis Clinic (DCI) integrated Information Builders' BI software to improve the management of financial reporting activities. Employees can now use parameter-driven input fields and can choose columns as well as sort criteria, measures, and output formats to generate customized reports that meet varying business requirements.  
  • Mount Sinai produced a BI environment that helped authorized physicians use reporting dashboards to quickly identify problematic trends and patterns. The hospital was also able to identify more than $5 million in missed charges and re-bill for them, receiving $3 million in a single year from insurers who underpaid patient bills.  
  • Rural Servicios Informaticos (RSI) incorporated WebFOCUS to generate thorough reports that provide a comprehensive analysis of requested data and are unique to the business needs of each user. The system supported users across a network that comprised more than 3,500 commercial offices.
The Stevie Awards

Stu Madison, vice president of Corporate Technical Support Services, Information Builders, won the 2010 Stevie Award for "Customer Service Executive of the Year." The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.

2010 Trend-Setting Product by KMWorld

iWay Software's EIM suite was named a "Trend-Setting Product" of 2010 by KMWorld magazine for the second consecutive year. The award recognizes products that clearly demonstrate technology breakthroughs, which serve the vendors' full spectrum of constituencies, especially their customers.

CIO Magazine

For her innovative use of predictive analytics and business intelligence tools from Information Builders, Dealer Services’ CIO, Chris Brady, was recognized by the prestigious 2010 CIO 100 Awards from CIO magazine.

Midsize Enterprise Innovation Award

WebFOCUS was named Best Midmarket Software Solution at the Midsize Enterprise Summit West's Midsize Enterprise Innovation Awards. The Midsize Enterprise Innovation Awards are the only awards voted on solely by the attending IT decision-makers, CIOs and senior IT executives.

2010 American Business Awards

Information Builders' Vice President of Corporate Technical Support Services Stu Madison, won the 2010 American Business Awards' (ABA) Stevie for "Customer Service Executive of the Year." His department was also named a finalist in the "Customer Service Team of the Year" category. This is the third straight year that the company's Customer Support department has been recognized by the ABA.

KMWorld's 100 Companies That Matter in Knowledge Management

Information Builders was selected as one of KMWorld's "100 Companies That Matter in Knowledge Management." Vendors are chosen for their "commitment to taking full advantage of all the information at an organization's disposal and delivering it to the appropriate constituencies to facilitate decision-making at every possible level."

Intelligent Enterprise Editors' Choice Awards

Information Builders was selected as one of the leading "Companies to Watch" in Intelligent Enterprise’s 2010 Editors' Choice Awards. The company was ranked within the Business Intelligence category for its Active Reports and RStat technologies.

DM Review's 2008 Innovative Solution Award

Information Builders customer, Louisiana Department of Social Services (LA DSS), won in the "BI/Analytics" category of DM Review's (now Information Management magazine) 2008 Innovative Solution Award for its antifraud system. Specifically, LA DSS was selected for its use of Information Builders WebFOCUS BI platform along with geographic information system (GIS) technology from ESRI.

Information Builders Awards of Distinction 2009

The following are winners of Information Builders Awards of Distinction, recognized for their ongoing efforts to bring BI technology benefits to the forefront of their organizations:

  • Best Enterprise BI Application - Ford
    Ford Motor Company saved money through BI using Information Builders' Web-based reporting system across 9,000 dealerships to compare their performance on warranty costs with peers, saving Ford $40 to $60 million per year in covered warranty expenses.
  • Most Innovative BI Implementation - New York Public Library
    The library's BI system, MOD, allows employees to analyze many facets of the library operation, helping personnel track traffic patterns, use of materials, and inventory to preserve the services people care about most. The dashboard-driven environment empowers hundreds of employees to share information and create customized reports.
  • Most Humanitarian Use of BI - Nationwide Insurance and Columbus City Schools
    Nationwide Insurance developed a tool for the Columbus City school district using BI technology that helps administrators analyze student data. This connects 4,000 teachers and administrators to student assessment data, attendance data, and discipline data with the overall goal of improving student achievement.
  • Best Use of BI in the Public Sector - US TRANSCOM
    BI technology is helping US TRANSCOM devise optimal patient-movement plans based on urgent medical needs, available facilities, in-transit visibility, and enterprise-wide cost and performance analytics enabling the military's evacuation and patient movement activities in places like Iraq and Afghanistan to be more efficient.
  • Best Use of iWay Software – TNT
    TNT provides mail and express services for customers worldwide. With high volumes of data in multiple locations, in a variety of languages, and on several platforms, the company brought in iWay integration solutions to help. Integrating with legacy systems, iWay's SOA solutions allow business units to access the data they need, when they need it, for improved decision-making.
2009 Computerworld Honors Award

Various Information Builders' customers won the 2009 Computerworld Honors Award for using BI technology to benefit society:

  • The United States Transportation Command (US TRANSCOM) developed TRAC2ES, a Web-based BI system that transports sick or injured personnel and coordinates their movement throughout the U.S. military's worldwide network of healthcare facilities. It supported Enduring Freedom and Iraqi Freedom operations.
  • The New York Public Library created a BI system, Metrics On Demand (MOD), allowing employees to track visitor traffic, borrowing habits, and other key metrics. This data helps library personnel make decisions about which library resources and services are most important to the general public.
  • Columbus City Schools and Nationwide Insurance now provide greater insight and accountability to the education of more than 55,000 students at 130 schools in central Ohio. Nationwide developed a tool with the school district using BI to help administrators analyze student data.
  • The Erlanger, Kentucky Police Department created a BI system with integrated search capabilities that combines data from 19 government agencies to link information about suspects, incidents, arrests, and crimes. Police can now respond more knowledgeably to calls and provide better services to citizens.
  • Burlington Northern Santa Fe Railway created a Maintenance Excellence Dashboard to monitor its infrastructure of tracks, signals, and structures, which improved safety, limited train delays, and minimized revenue loss.
  • The Federal Student Aid Office of the Federal Department of Education created the Institutional Student Information Record (ISIR) tool to improve assistance to students completing the Free Application for Federal Student Aid (FAFSA).
  • Prince George's County Police Department developed the Active Crime Reporting dashboard to display statistics on calls for service such as robbery, homicide, car theft, and auto accidents, helping police officers lower crime within the county.
  • Spain's Ministerio de Trabajo e Inmigracion (Ministry of Immigration) implemented Project Lince, a BI environment that enforces immigration requirements by improving information integrity.
2009 American Business Awards

Information Builders was named a finalist in the 2009 American Business Awards (ABA) for "Customer Service Department of the Year." This is the second straight year that the company's Customer Support department has been recognized as a finalist by the ABA.

Ventana Research's Hot Vendor in 2009 Value Index for Performance Management

Ventana Research selected Information Builders as the Hot Vendor in its Value Index on Performance Management. The company achieved its top-ranking position for products and customer assurance supporting performance management.

Ventana Research's Hot Vendor in 2009 Value Index for Business Intelligence

Ventana Research named Information Builders as the Hot Vendor in its first-ever Value Index on Business Intelligence (BI). The company secured a weighted top-ranking position for products and customer assurance supporting BI.

2009 SD Times 100

Information Builders' iWay Software was named to SD Times 100, which recognizes the top companies, organizations, and individuals that have the greatest impact on software development. iWay was recognized in the "SOA and Middleware" category.

Information Builders Scores Well in the Business Application Research Center’s (BARC) BI Survey 8

Information Builders scored well in the Business Application Research Center’s (BARC) BI Survey 8, the world’s largest independent survey of BI and performance management users. Ranked second in overall KPIs, product quality and support KPIs, and aggregated loyalty KPIs, Information Builders also came in:

  • First in prevalence rates
  • Among the top three in product reliability, support quality, and overall performance
  • Among the top five in number of applications, range of applications, data volumes, and fewest product-related problems
Butler Group’s Audit of WebFOCUS PMF Commends Information Builders' Approach to PM

Butler Group’s Technology Audit of WebFOCUS Performance Management Framework (PMF) v5 commended Information Builders' operational approach to performance management and its use of rich Web 2.0 functionality and predictive analysis.

Information Builders Named Business Intelligence Leader in 2009 CRM Market Leader Awards

CRM magazine named Information Builders a Market Leader in the Business Intelligence category for the 2009 CRM Market Leader Awards, which honors the companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies.

iWay Positioned in Gartner’s Visionaries Quadrant in New Managed File Transfer Report

Gartner has placed Information Builders’ iWay Software in the Visionaries Quadrant of the "Magic Quadrant for Managed File Transfer" report. Managed File Transfer (MFT) software solution providers are evaluated based on completeness of vision and ability to execute.

Information Builders Named to Software Magazine's 27th Annual Software 500

Information Builders was named in Software Magazine's 27th annual Software 500 ranking of the world's largest software and services providers, representing the best in the industry.

Diakonessenhuis Wins Business Intelligence Award

An Information Builders customer, Diakonessenhuis, a hospital with several locations in the Netherlands, won the Business Intelligence Award during the recent BI Symposium.

Information Builders Awards 2008

The following distinguished award winners for 2008 are recognized for their ongoing efforts to bring BI technology benefits to the forefront of their organizations:

  • Best Production BI Application – Utz Quality Foods
    Utz coordinates the sales and production of more than 20,000 pounds of potato chips every hour, and manages more than 700 delivery routes to 30,000 stores. Timing is crucial, which is why Utz uses BI technology to coordinate the timing among its production, marketing, sales, and distribution operations. WebFOCUS is at the heart of a system that allows managers to quickly gather and analyze current sales and distribution information. The BI environment delivers daily sales breakdowns in a form that is easy for busy salespeople to digest. This information helps them manage their routes and improves visibility throughout the supply chain, positioning Utz as a leader in its market.
  • Most Innovative BI Implementation – City of Houston Police Department
    BI technology is making steady inroads into law enforcement, as government agencies discover the power of intelligence-driven policing. The Houston Crime Center is using technology from Information Builders and ESRI to create a dynamic geographic information system (GIS) that maps crime patterns and predicts the likelihood of crime activity throughout the city. The BI environment has led to quicker arrests and more thorough criminal investigations.
  • Best New Enterprise BI – Ace Hardware
    With more than 4,600 stores throughout the U.S. Ace continues to expand and adopt more advanced information technology. IT leaders realized they could improve corporate efficiency by standardizing on one comprehensive BI environment. Ace selected WebFOCUS as its enterprise-reporting standard for its ability to create cohesive, user-friendly reports that scale to thousands of users. Ace estimates more than 2,000 users will be running or writing WebFOCUS reports on a daily basis.
  • Best Use of iWay Software – BT
    Recently, the telecom giant sought to eliminate inefficiencies and costs associated with cross-border trade settlements by providing communications for Euroclear's Common Communications Interface. BT asked iWay Software for help creating a secure messaging gateway that enables straight-through processing over standard business protocols. BT's Managed Secure Messaging used iWay's SOA Middleware Platform to deliver a reliable messaging service that features complete security, guaranteed delivery, non-repudiation, auditing, encryption, and integrated access controls.
  • Customer Lifetime Award – JCPenney
    The well known retailer has partnered with Information Builders since February 1978 and, 30 years later, store associates across the country continue to rely on its BI technology. JCPenney utilized the FOCUS product during the 1980s and early 1990s as the primary means for reporting merchandising sales and profits. In 2000 the retailer implemented WebFOCUS, continuing its investment in Information Builders' innovative solutions. Today, JCPenney remains a loyal customer with the implementation of a new application to help monitor its day-to-day store operations.
CIO 100 Award 2008

The Hillman Group, an Information Builders customer, won CIO magazine's 2008 CIO 100 Award. A supplier of hardware items as well as manufacturer and distributor of key duplication and engraving systems, Hillman won for its innovative use of Information Builders WebFOCUS BI platform.

START-IT's Hottest Companies of 2008

Information Builders was named as a winner of the prestigious START-IT Magazine Hottest Companies of 2008 Awards. The Hottest Companies Award honors software and technology providers that target the manufacturing industry and have developed innovative applications or products.

American Business Awards Finalists 2008

Information Builders and its CEO and founder Gerald Cohen were named finalists in the 2008 American Business Awards within the Best Customer Support Organization and Best Executive for Computer Services categories, respectively. The American Business Awards (ABAs) are the only national, all-encompassing awards program honoring outstanding performances in business.

2008 CRM Market Awards

Information Builders was recognized by CRM magazine as a 2008 CRM Market Leader in the Business Intelligence category of the 2008 CRM Market Awards. The CRM Market Award honor vendors, consultants, and end-user companies focused on creating and cultivating rewarding customer experiences and relationships through the sophisticated integration of people, processes, and technologies.

BeyeNETWORK Vision Awards

Information Builders, along with the City of Houston Police Department (HPD), won BeyeNETWORK s first annual Vision Award for Business Impact for HPD's innovative use of WebFOCUS, iWay Software, and ESRI's GIS mapping tool, enabling a predictive analysis of crime activity in Houston. Watch Information Builders VP of Corporate Marketing Jake Freivald s Podcast, where he discusses HPD's successful launch of its high-tech Crime Center and Law Enforcement Application.

Information Builders Awards 2007

Each year, we recognize select customers for their outstanding use of WebFOCUS and iWay Software

  • E.& J. Gallo Winery Best Enterprise BI Solution. Gallo has deployed over 1,000 WebFOCUS reports to 3,000 users across 19 lines of business, including customer service, event management, supply chain, finance, warehouse operations, forecasting, and wine management. Executives can create on-demand budget reports using WebFOCUS to help them keep an accurate, up-to-date eye on financials.
  • St. George Bank Best Operational BI. The bank uses WebFOCUS is extending awareness to every corner of its operation, with user-friendly reporting applications for analyzing credit, managing loans, and complying with a raft of industry regulations. More than 500 users depend on WebFOCUS to deliver current operational data and the results have increased productivity and financial savings, helping make their review process more proactive and efficient.
  • Prince George's County Most Innovative Use of WebFOCUS. The Prince George s County Police Department relies on WebFOCUS to ensure that agency communications are efficient, pervasive, and secure. Prince George s County s Active Crime Reporting system is making the community a safer place to work and live, as officer s use BI technology to quickly access service calls and respond to 911 emergencies.
  • Oklahoma Department of Human Services Most Humanitarian. OKDHS uses WebFOCUS to help caseworkers provide better family services. The software enables the agency to track the precise needs of each child, from initial investigations by caseworkers through foster care, adoption, financial assistance, and post-adoptive financial assistance services. Caseworkers now have the correct information on compliance issues, contacts, court reports, and treatment plans so paperwork doesn t hold up the urgent needs of children.
  • Coty Inc. Highest ROI. The company utilized iWay s integration technology to integrate infrastructures, completing the project in five months and saving several million dollars. Coty also built a foundation for real-time operations by building an SOA allowing for the creation of a flexible architecture to provide views into real-time data operations.
Computerworld Honors Award Seven Customers Accepted for Outstanding IT Achievement, 2007

In 2007, these customer applications were accepted into the permanent collection of the Smithsonian Institution for their innovative uses of technology:

  • Air Canada for its multi-trip pass product that enables companies, ranging in size from small businesses to large corporations, to better manage travel while simplifying the booking process for employees. The WebFOCUS application provides a unique reporting solution, and employees enjoy the ease of use and flexibility while travel managers can rely on a robust online reporting tool to track and manage all user activity. The system helps corporations reduce and simplify the management of travel costs.
  • City of Richmond Police Department is using WebFOCUS, predictive analysis from SPSS, and dynamic geographic information system (GIS) mapping from ESRI, to predict the likelihood of crime in each city sector. The new operational system powered by WebFOCUS allows the city s crime analysts to look at the interaction between present and past data, such as arrest records, motive, and type of crime at a particular location based on the day, time, weather, and the coincidence of public events. This insight enables the city to knowledgeably optimize police resources to deter crime.
  • The Hillman Group created an effective way to react to sudden changes in any of its many product lines. They streamlined revenue reporting with real-time data, empowered business users, and helped managers better identify and address problems. WebFOCUS' GIS integration has enabled cost-effective decisions about shipments. Hillman has already realized hard-dollar returns: Hillman used the BI fill-rate reporting system to analyze instances to prove that it had not short-shipped, saving $131,000 in fines.
  • Jefferson Regional Medical Center constructed a self-service reporting environment with WebFOCUS that organizes reports into three primary groups: financial reports for the finance department, productivity reports for department managers, and bed-management reports for hospital administrators. Information management has become an integral part of the hospital's daily management activities boosting staff productivity, improving physician deficiency rates, and cutting costs throughout the facility.
  • LaBarge Inc. improved efficiency and profitability of their production lines. Using WebFOCUS, they gave authorized users easy access to information. From purchasing to customer service, contracts, and accounting, LaBarge employees no longer struggle to extract the information they need.
  • St. George Bank developed a groundbreaking solution addressing credit risk monitoring and management, management reporting, loans management, consolidation and regulatory reporting (largely, as a result of the BASEL regime), and default and compliance management. The solution provides a more efficient and proactive way of conducting portfolio reviews with online access to past inspection comments and real-time access to current reviews. An intuitive, visual workflow-related interface enables users to conduct train-of-thought analysis and stay focused on the business objective with automated distribution of issues intuitively guiding users to areas of concern. Savings in time and money have resulted through reduced administration and portfolio review preparation, decreased paper volume, a 40 percent reduction in the time to complete an inspection review, and a simplified user experience requiring less support.
  • Caja General de Ahorros de Granada created an application to monitor and measure the bank s performance. Certified by the Balanced Scorecard Collaborative (BSC), WebFOCUS converts the bank s strategy into a series of well-defined steps and clearly presents then in a highly visual format, helping management to see and understands objectives, initiatives, and results. This solution helped to effectively communicate the new company strategy to its employees. Its also aligned all the internal information necessary to comply with objectives.
Gartner Business Intelligence Excellence Award

The City of Richmond, Virginia Police Department deployed a new operational system powered by WebFOCUS that allows the city s crime analysts to look at the interaction between present and past data, such as arrest records, motive, and type of crime at a particular location based on the day, time, weather, and the coincidence of public events. This insight enables the city to knowledgeably optimize police resources to deter crime. As a result, crime was decreased by 49 percent and citizens made fewer 911 calls.

2007 TDWI Best Practices Award Winners

Richmond Police Department selected by a panel of independent judges to receive a TDWI Best Practice Award in the Government and Nonprofit category. TDWI's Best Practices Awards program identifies and honors excellence in developing, deploying, and maintaining business intelligence and data warehousing applications.

2007 CRM Market Awards

Information Builders was named a leader in the 2007 CRM Market Awards in the business intelligence category. The CRM Market Awards, sponsored by CRM Magazine honor vendors, consultants, and end-user companies focused on creating and cultivating rewarding customer experiences and relationships through the sophisticated integration of people, processes, and technologies.

Computerworld Honors Award - Seven Customers Accepted for Outstanding IT Achievement, 2006

In 2006, these customer applications were accepted into the permanent collection of the Smithsonian Institution for their innovative uses of technology:

  • The City of Houston – The new business intelligence reports delivered by a new reporting system constructed with Information Builders' WebFOCUS and iWay technologies, helps six city departments more effectively manage over $55 million of permits and fees revenue, and provides new services for all users and customers served.
  • JPMorgan Chase – The Enterprise Computing Services (ECS) division used WebFOCUS to migrate thousands of NOMAD programs to a new Web-based business intelligence environment. The migration enabled the company to realize significant cost avoidance from annual licensing fees and consolidation of software.
  • Universidad de Almería doubled the percentage of graduates in the Area since its founding in 1993. The university uses WebFOCUS Balanced Scorecard to manage its performance – incorporating tools usually seen in the private sector into the management of a public institution.
  • Eastern Mountain Sports (EMS) – This leading specialty retailer uses WebFOCUS to create a BI environment that offers more visibility into its merchandising operations for a wide range of users, from corporate executives to buyers and store managers.
  • NYU Medical Center – A Web-based tool that is volume-adjusted based on Relative Value Units correlated with payroll data provides management with a timely mechanism for monitoring labor expenses and productivity. When combined with rigorous analysis, a corrective action planning process, and strong management oversight, the results promote a culture of accountability.

    Read the customer profile.
2006 Campus Technology Innovators

At the Texas College of Osteopathic Medicine, a component school of the University of North Texas Health Science Center (UNTHSC), administrators developed a WebFOCUS-based, comprehensive online student-tracking system that delivers electronic reports in real time, with full drill-down capability. Color-coded grade records reduce interpretation time.

Computerworld Honors Award – Four Customers Accepted for Outstanding IT Achievement, 2005

In 2005, these customer applications were accepted into the permanent collection of the Smithsonian Institution for their innovative uses of technology:

  • TELUS – Built a scorecard application using WebFOCUS that gathers and measures data from 3,000 field personnel for 100 business managers, driving regional productivity gains of $1 million to $2 million per month
  • Louisiana Department of Social Services Office of Family Support, Fraud, and Recovery Section – Improved fraud detection within the state food stamp program by creating a Web-based reporting tool using WebFOCUS that can access transactional data and display results in a variety of formats Medline Industries, Inc. ( finalist) – Turned to WebFOCUS for a BI solution in finance to reduce transaction costs through process optimization, and in operations, to drive significant costs out of the entire supply chain
  • Badajoz Provincial Council Tax Collection Department (OAR) – Uses Information Builders' WebFOCUS suite for an alternative communication channel for the 169 town halls and 478,000 taxpayers in Badajoz, Spain
Information Builders Awards 2005

Each year, we recognize select customers for their outstanding use of WebFOCUS and iWay Software:


  • Air Canada – Best Operational Business Intelligence WebFOCUS reports help Air Canada's planners ensure that aircraft problems are corrected as soon as possible. WebFOCUS also produces a scorecard of key metrics to show how well each maintenance crew is performing. With this information in hand, Air Canada is able to improve aircraft reliability and enhance customer satisfaction.
  • Bell Canada – Overall Excellence Using iWay Software Using iWay Software and WebFOCUS, the telecommunications giant has developed, from their enterprise data warehouse, a business intelligence application that enables customer service reps (CSRs) to maintain a current view of all interactions with customers, regardless of which channel customers use to contact the company. A custom-developed Web portal that provides up-to-the minute customer information to over 4,000 CSRs.
  • Elie Tahari – Most Innovative Application InSeam, Tahari's WebFOCUS business intelligence system, links legacy production systems with retail sales systems, allowing users to easily monitor inventory, order status, shipments, sales, and finance. Innovative use of photos and graphic imagery allows InSeam users to explore performance by clicking on pictures of each garment in their reports.
  • Pershing LLC – Best Use of Enterprise Business Intelligence. In order to help its customers improve their business analysis and bolster corporate decision-making capabilities, Pershing needed a highly scalable enterprise BI and reporting environment that could deliver ad hoc reports on demand. WebFOCUS had the capabilities they were looking for, and also offered Pershing's customers the benefit of seamless integration with the firm's existing security framework and NetExchange Pro online brokerage platform – all for a low total cost of ownership.
  • State of Missouri Department of Social Services – Most Humanitarian Application To better serve Missouri citizens, the State's Department of Social Services (DSS) built a WebFOCUS business intelligence system that seamlessly integrates many different child welfare databases. The self-service environment lets caseworkers access complete client histories on demand, so they can tailor their services to the unique and documented needs of each individual. The end result is faster response and better care for people throughout the state of Missouri.
Integration Consortium Award for Excellence – 2005

iWay was recognized for participating in the SOA Showcase, a demonstration held during the IC 2005 Summit, where vendors leveraged skills and technology to deliver a real-time supply chain solution using service-oriented architecture (SOA) based business integration technology in just over 24 hours.

Intelligent Enterprise – Companies to Watch 2005

Editors at Intelligent Enterprise selected Information Builders as a top BI company to watch in 2005 because "business intelligence isn't much without underlying data integration. Combining the two is Information Builders' strong suit. The private company reports robust customer growth, especially among organizations looking to consolidate."

CRM Market Leader Award – 2005

Readers of Data.ti, mainly professionals and executives from the technology sector, recognized Information Builders' WebFOCUS as the best business intelligence product of the year launched in Spain. According to these readers, WebFOCUS represents the most solid technology within the operational BI market and offers a much more innovative and advanced solution than its competitors.

WebFOCUS Wins "Best BI Product of the Year"

Readers of Data.ti, mainly professionals and executives from the technology sector, recognized Information Builders' WebFOCUS as the best business intelligence product of the year launched in Spain. According to these readers, WebFOCUS represents the most solid technology within the operational BI market and offers a much more innovative and advanced solution than its competitors.