Single View of Data Helps Brampton, Ontario Budget, Plan and Manage Growth
This is where a “single view of the citizen” comes in. On May 3rd we will have the City or Brampton present on a webinar to discuss the impact, path to and results of establishing a repeatable solution and process for ensuring a single, accurate record of citizens, properties and staff.
Plagued by inconsistent data, the City of Brampton, Ontario wanted to make sure that as the city grew and parcels were developed, departments across the city would have a single, accurate view of properties, citizens, and employees. As one of the fastest growing cities in Canada, they wanted to make sure that data on parcels would be accurately propagated across the many systems that operating units rely on to deliver services.
With disparate systems, processes and formats, a lack of accountability for data ownership, no master data management (MDM) tool and no trained staff, the City took matters into their own hands – and created a "Center of Excellence for Master Data Management."
By establishing a "Center of Excellence for Master Data Management," the City of Brampton acquired tools, methods and processes to define, structure and manage data sets and data entities across systems. The Center now collects, aggregates, matches, consolidates, assures quality, controls and propagates golden records and a "Single Source of the Truth" for properties, persons, and employees across City systems.
The Results? With a single, accurate view of properties city staff do not waste time looking for people or properties, do not have the costs and effort of mailings that are returned, and workers across many different operating departments are better able to do their jobs. Further, with a single view of entities, the city is now better able to perform analytics on them, enabling a culture of data-driven decision-making. With a single accurate view of its citizens, properties and staff, city management can better budget, plan, and manage.
Register today for our May 3 webinar presented in partnership with PTI: Achieving a Single, Accurate, 360-Degree View of the Citizen.