Customer Feedback Puts Information Builders in Leader's Quadrant of G2 BI Platforms Grid

Kathleen Moran's picture
 By | augustus 10, 2017
augustus 10, 2017

 Information Builders has ranked as a leader in numerous analyst reports and industry assessments throughout the years. We’re always humbled by the recognition but we’re particularly pleased with our latest positioning as it’s based on reviews from our customer community. G2’s Summer 2017 Business Intelligence Platforms Grid℠ analyzes 28 vendors and positions us in the Leader’s Quadrant as a result of customer reviews of WebFOCUS.

The report found that the BI space is growing, with nearly 650 new reviews written on G2 Crowd since the Winter 2017 assessment. Another positive sign for the industry—the average user satisfaction scores in the “Ease of Doing Business With,” “Quality of Support” and “Ease of Setup” categories have all increased since the last report. According to G2, this suggests that users are deriving more from their BI investments and improving their utilization of BI technology.

This trend is certainly apparent in Information Builders’ assessment.

  • 92 % percent of users gave WebFOCUS 4 or 5 stars, while 91 percent praised our customization features and their ability to deliver the unique insights needed.
  • 97%  percent of respondents believe the product is headed in the right direction.
  • The vast majority also confirmed they would recommend WebFOCUS to others in the industry.

This is the best validation we could ever receive. For over forty years, Information Builders has evolved our technology with one central focus: enabling companies to attain the highest possible value from their information and share the resulting insights with as many people as possible. Reviews like those that led to our positioning in the G2 report underscore that companies are doing exactly that, and we couldn’t be more pleased! Download your copy of the report here

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