Blogger: Frances Gambino

Frances Gambino's picture
Vice President, Technical Content Management
Frances Gambino is the Vice President of Technical Content Management at Information Builders. Frances’ primary responsibilities include developing the company’s technical content management products and services consistent with emerging technologies, customer experience, and industry best practices. Her teams also cover internal training and knowledge share, and such customer-facing technical support content as release documentation, product Information Centers, technical videos, and the Technical Support Center. Frances holds a Bachelor’s degree in Technical Communications from Polytechnic Institute of New York and a Masters degree in Library & Information Science from Drexel University. As time allows, she serves as an adjunct professor, teaching Technical Communications tools and technologies, and Human Factors, to graduate and undergraduate students..

Information Builders Recognized in 2016 STC TechComm Competition

februari 28, 2017

As a business intelligence (BI) and analytics company, one of our foundational beliefs is that knowledge is power. By using BI tools to derive insights from troves of data, knowledge can be attained...

Information Builders Receives a Blue Ribbon in Serving Its Customers!

maart 23, 2018

We are thrilled to announce that the Society for Technical Communication (STC) has awarded Information Builders Best of Show and an Award of Distinction, in the 2017-2018 Regional Competition, for...