Our Customers

"We no longer have arguments with our suppliers as to where the fault lies. The fact that the suppliers themselves have real-time access has considerably cut the ‘feedback loop’ from weeks to hours."

Koos Dekker
Senior Director Consumer Care

Philips CE
 | Eindhoven, Netherlands

One of the largest manufacturers of consumer electronics in the world.

"We no longer have arguments with our suppliers as to where the fault lies. The fact that the suppliers themselves have real-time access has considerably cut the ‘feedback loop’ from weeks to hours."

Koos Dekker
Senior Director Consumer Care

Philips CE Turns on WebFOCUS ‘To Make Things Better'
The Challenge

The company needs cost effective informational support to ensure quality processes for dozens of factories and 900 suppliers and partners.

The Solution

So, it created an easy-to-maintain global business intelligence (BI) environment with one central database for internal and external users to gain access easily via the web – and in which the quality of the supplied components, products, and services can be analyzed.

The Success

The company now has reliable information for superior guidance to suppliers worldwide, enabling them to produce higher-quality products and improved production processes.

The Products

WebFOCUS

More About Philips CE